Shipping Policy – Jolie Design Shop

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At Jolie Design Shop, we take great care in ensuring that your handcrafted jewelry arrives safely and on time. Please review our shipping policy below.

Processing Time

• All orders are processed within 2–4 business days after payment confirmation.

• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates & Delivery Estimates

• United States:
  Standard Shipping (5–7 business days) – $9,99
  Express Shipping (2–3 business days) – $19,99

• International Shipping:
  Delivery times vary by destination. Most orders arrive within 7–15 business days, but customs delays may occur.
  International shipping rates are calculated at checkout.

Note: Delivery estimates are provided by the carrier and do not include processing time.

Order Tracking

• Once your order has shipped, you will receive a confirmation email with a tracking number.

• Please allow up to 48 hours for tracking information to update.

Customs, Duties, and Taxes

• International orders may be subject to import taxes, duties, and fees imposed by the destination country.

• These charges are the responsibility of the customer and are not included in the item price or shipping cost.

Shipping Address

• Please ensure that the shipping address provided is accurate and complete.

• We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

Lost or Damaged Packages

• We are not responsible for packages lost or damaged in transit.

• If your order arrives damaged, please contact us immediately with photos so we can assist you.

Contact Us

If you have any questions about our shipping policy or your order, please contact us at:
📧joliedesign@gmail.com